Welcome to Wilson Insurance Services

ISU Wilson Insurance is an independent insurance agency headquartered in Winston-Salem, North Carolina. Our goal is to help you find the most competitively priced insurance products from a select number of highly-rated and respected insurance carriers. Our experience provides you with real advantages when evaluating your personal and commercial insurance needs. If you need a trusted insurance advisor, whether it pertains to personal automobile insurance, homeowner's insurance, or tailored business insurance, please contact us.

ISU Wilson Insurance - Our Knowledge is Your Best Assurance™.

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What Our Customers Say!

"I wanted to let you know what outstanding customer service I experienced today. Jennifer Wakefield contacted me because she had been notified that I purchased a new car and had not yet reported it on my auto policy. At the time I purchased the car, the dealership assured me they would be contacting your agency to make the switch and to verify that I had certain levels of coverage. Imagine my dismay to learn that five weeks had gone by, and this call had not been made! Jennifer took care of all the loose ends for me and was very kind and responsive throughout all of our communications.

I have had Home, Auto and Umbrella Liabilty coverage through your agency for four years. Every time I contact your staff, I am blown away by how helpful and kind everyone is, and how consistent your service remains, regardless of who I am speaking with. You have a fantastic team of employees. Keep up the great work!"

Meghan Claffey Cline, MHS - Nutritional Interventionist, Wake Forest University

Read what others have to say.

What's New

Roof Insurance: ACV vs. Replacement Cost

2/25/2014

Will your homeowners's insurance policy fully cover the cost of damage to your roof?

If you live in one of the states hardest hit by wind and hail damage these past few years, you may have a gaping hole in your Homeowner's policy related to roof insurance coverage. Many policyholders have indicated that they are not aware of recent changes made by multiple large HO carriers that significantly impact the way that claims are settled for roof damage.

A string of unusually costly years for residential roof damage claims in Oklahoma, Kentucky, Tennessee, North Carolina and elsewhere has prompted some insurers to dial back the roof coverage portion of their home insurance policies, especially on older roofs. One popular trend is to offer "actual cash value," or ACV, coverage on your roof instead of full "replacement cost value," or RCV. What's the difference? With ACV, your insurer pays to repair or replace your roof, less your deductible and depreciation for the age and type of roof. With RCV, however, the insurer pays all costs to make your roof whole again without factoring in depreciation, once you've met your deductible.

Driverless Cars...Will Auto Insurance Rates Plummet?

1/30/2014

While an autonomous car may seem futuristic, they are the wave of the future, and much closer to reality than most people imagine. While Google is the industry leader at this point, they are not the only company interested in computer driven cars. When these cars become a reality, in addition to freeing up your driving time, they will also have a big effect on your insurance premiums.

Tips for Handling Severe Cold Weather

1/30/2014

Much of the country has experienced severe and sustained cold weather over the last few weeks, with snowfalls interspersed with periods of melting and freezing. This freezing and thawing process can wreak havoc on your home.

Here are some steps you can take to keep your home safe and to make insurance losses less likely during extended severe weather: