"I wanted to let you know what outstanding customer service I experienced today. Jennifer Wakefield contacted me because she had been notified that I purchased a new car and had not yet reported it on my auto policy. At the time I purchased the car, the dealership assured me they would be contacting your agency to make the switch and to verify that I had certain levels of coverage. Imagine my dismay to learn that five weeks had gone by, and this call had not been made! Jennifer took care of all the loose ends for me and was very kind and responsive throughout all of our communications.
I have had Home, Auto and Umbrella Liabilty coverage through your agency for four years. Every time I contact your staff, I am blown away by how helpful and kind everyone is, and how consistent your service remains, regardless of who I am speaking with. You have a fantastic team of employees. Keep up the great work!"
- Meghan Claffey Cline, MHS - Nutritional Interventionist, Wake Forest University