Testimonials

Several months ago we had a flood in our home due to a defective valve in our guest bathroom. Needless to say we came home to a disaster. We immediately contacted our agent, Linda Welborn. Right on the spot she gave us the name and phone number of a company to call (Disaster One). They came out that evening (around 11:30pm) and worked through the following morning around 6:30am. They did an outstanding job! We were so impressed with their "sense of urgency" and "expertise" we assigned all of our repairs to their company. The insurance adjuster(Erie Insurance) cut no corners when it came to replacing damaged items. They issued repair orders on things we weren't even aware we needed to look for. They too did a great job in getting everything processed quickly. It's great to have such a Professional agent who treats us like we are her only customer. I have been so impressed with her outstanding customer service that I refer many people to your agency because of the great care and attention she gives to her customers. Thank you Linda for your outstanding service! We look forward to working with you in the years to come.

Linda Martinez, Merfin Systems, LLC

Fletcher, I wanted to just send you a note to let you know how thankful we are to Linda Welborn for all of her work on our homeowner's and auto policies. This is the first time I can honestly say that someone took the time to explain the different levels of insurance to me and discuss what we actually needed, rather than what they wanted to sell me. I learned so much from this experience! In addition to the "education" she provided, she provided a proposal to us very quickly and was able to finalize everything in a very timely manner. We are thrilled to be working with your team going forward! Sincerely, Laura Blythe

Laura Blythe

Dear Fletcher, I wanted to drop you a note to say what a pleasure it is to work with your team. Jennifer and Linda are terrific. I'm often faced with challenges when attempting to collaborate and coordinate with my service partners. That is never the case with Wilson Insurance. It is a relief and a calming thought to know I can count on you and your team for support. Thanks for the consideration. Don

Don Smith, Hayward Industries

"Dee Edwards has consistently gone the extra mile to help us streamline the insurance coverage for our business.  Her follow-through in obtaining the required documentation for us to dispute an expensive, unnecessary requirement by one of our lenders has saved us tens of thousands of dollars per year.  Dee and the Wilson Insurance team have earned our business at each and every renewal cycle."

Mr. Bill Thomas CFO, M.A.L., Inc.

Linda Welborn, Fletcher Wilson, and the entire staff at Wilson Insurance provided us with creative risk management solutions, found us considerable savings with regard to annual premiums, and exceeded our expectations in every way. They are wonderful folks to work with!

Bowman Gray, Brightleaf Asset Management, President ยท Winston-Salem, North Carolina Brokerage

Wilson Insurance Services consistently responds to all of my insurance needs.  They are real, caring people.  Linda, Dee, Jennifer, Bobbi and Fletcher are experienced professionals.  They are not just a voice on the other end of the phone somewhere.  They are truly a fantastic, service-centered Insurance Agency.

Angela Johnson Howell

"I saved time and money working with Fletcher Wilson. I will be a customer for life."

Justin Plummer, Crossfit Amplitude

"I wanted to let you know what outstanding customer service I experienced today. Jennifer Wakefield contacted me because she had been notified  that I purchased a new car and had not yet reported it on my auto policy.  At the time I purchased the car, the dealership assured me they would be contacting your agency to make the switch and to verify that I had certain levels of coverage.  Imagine my dismay to learn that five weeks had gone by, and this call had not been made!  Jennifer took care of all the loose ends for me and was very kind and responsive throughout all of our communications.

I have had Home, Auto and Umbrella Liabilty coverage through your agency for four years.  Every time I contact your staff,  I am blown away by how helpful and kind everyone is, and how consistent your service remains, regardless of who I am speaking with.  You have a fantastic team of employees.   Keep up the great work!"

Meghan Claffey Cline, MHS - Nutritional Interventionist, Wake Forest University

"Jennifer, please accept my gratitude for everything you do for me as it relates to my insurance needs. You do an outstanding job and you represent Wilson Insurance Services very professionally.  You are clearly a trusted advisor to me."

Bill Stallings, Commercial Real Estate Lending

Fletcher Wilson has established himself as a highly-skilled insurance professional.  He and his firm excel in all areas pertaining to Insurance and Risk Management solutions.  Fletcher has built a reputable firm in our community with trustworthy associates.  He and his team handle their clients in a very professional manner. 

Steven H. Davis, Principal at Holden & Mickey, Inc.

What Our Customers Say!

"I wanted to let you know what outstanding customer service I experienced today. Jennifer Wakefield contacted me because she had been notified  that I purchased a new car and had not yet reported it on my auto policy.  At the time I purchased the car, the dealership assured me they would be contacting your agency to make the switch and to verify that I had certain levels of coverage.  Imagine my dismay to learn that five weeks had gone by, and this call had not been made!  Jennifer took care of all the loose ends for me and was very kind and responsive throughout all of our communications.

I have had Home, Auto and Umbrella Liabilty coverage through your agency for four years.  Every time I contact your staff,  I am blown away by how helpful and kind everyone is, and how consistent your service remains, regardless of who I am speaking with.  You have a fantastic team of employees.   Keep up the great work!"

Meghan Claffey Cline, MHS - Nutritional Interventionist, Wake Forest University

Read what others have to say.

What's New

Wilson Insurance Services Team!
2/22/2018

 Our newest team photo!

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What You Should Know About Rental Car Insurance
2/1/2018
There are some very serious contractual gaps in coverage for rental vehicles. Even if you purchase their Collision Damage or Physical/ Loss Damage Waivers, many rental car contracts exclude the following:
  • Theft of the Vehicle
  • Tolling, or Turning the Vehicle Over
  • Lease Gap coverage
  • Loss of Use
  • Glass, Tire and Undercarriage Damage
  • Animal Collision
  • Flood and Hail Damage
  • Damage above the Windshield
  • Individuals who rent personal vehicles for extended periods and do not have a Personal Auto policy in force
  • Drivers who rent, and do not own another vehicle insured elsewhere, need to be expecially careful here
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The Five Costliest Traffic Tickets for Auto Insurance
1/15/2018

Those whirling blue lights in the rearview mirror usually mean just one thing: It's traffic ticket time. The worse the violation, the more your car insurance costs may rise because it's more likely you'll be considered a bigger risk to the insurer.  Rack up a combination of the nastiest violations plus a few accidents, and insurers may even refuse to cover you, says Loretta Worters, spokeswoman for the Insurance Information Institute, a trade group.

 
It boils down to matching the premium you pay to your risk as a customer, says State Farm spokesman Dick Luedke. "Sometimes you get lucky and violate (traffic laws) a lot and don't get caught, and sometimes you do it once, and you are caught," he says. "That's why we use all sorts of other things to measure risk as well." So it's tough to say how much your insurance premiums will rise per violation. Different insurers calculate premium costs differently, Worters says. With the help of experts, including J. Robert Hunter, insurance director for the Washington, D.C.-based Consumer Federation of America, we now identify what are considered the five worst traffic violations for your insurance bills:
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